Legal & Compliance
Privacy Policy
How Wangsa Suria handles the personal information entrusted to us, and the rights you hold under Malaysian law.
Last updated: April 2025
Wangsa Suria is committed to the careful handling of personal information. This Privacy Policy sets out how we collect, use, store, and protect data provided to us through our website, enquiry forms, and programme enrolment processes. It is written in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We ask that you read this policy carefully. By engaging with our website or submitting information to us, you acknowledge the practices described here.
1. Who We Are
Wangsa Suria operates as a financial education provider based in Kuala Lumpur, Malaysia. Our registered address is 142 Jalan Bukit Bintang, 55100 Kuala Lumpur. We offer structured programmes on personal finance, retirement planning, and estate matters for adults in their forties and fifties.
For enquiries relating to this Privacy Policy, you may contact our team at [email protected] or by telephone at +60 3-2783 4691.
2. Personal Data We Collect
We may collect the following categories of personal information:
- Identification data: Your full name, as provided when enquiring or registering for a programme.
- Contact data: Email address and telephone number, used to correspond with you about your enquiry or enrolment.
- Programme-related data: Information you share during sessions, written reflections, or one-to-one consultations relevant to the educational programme you have enrolled in.
- Technical data: Standard website usage information such as browser type, visit duration, and referring pages, collected through analytics tools.
- Payment data: Transaction records associated with programme fees. We do not store full payment card details.
We do not knowingly collect sensitive personal data (such as health information, race, or religious belief) unless it is directly relevant and voluntarily shared in the context of a programme.
3. How We Collect Personal Data
Personal data is collected through the following means:
Enquiry and contact forms on this website, where you voluntarily provide your name, email, and telephone number.
Direct correspondence by email or telephone when you contact us with an enquiry.
Programme registration and payment processes when you enrol in one of our educational programmes.
Automated technical data collection through cookies and analytics tools when you browse our website.
4. Purposes for Which We Use Your Data
We use personal data only for the purposes set out below. We do not sell, rent, or trade personal information.
Responding to Enquiries
To reply to messages submitted through our contact form or sent by email or telephone, and to provide information about our programmes.
Programme Delivery
To administer your enrolment, schedule sessions, distribute programme materials, and manage the educational relationship throughout the course of your participation.
Service Communications
To send you administrative notices relevant to your enrolment, such as session reminders, material updates, and follow-up consultation arrangements.
Website Improvement
To analyse aggregate website usage patterns so that we may improve the clarity and usability of our online information.
Legal and Compliance Obligations
To meet our obligations under applicable Malaysian law, including record-keeping requirements and responses to lawful authority requests.
5. Sharing of Personal Data
Wangsa Suria does not disclose personal data to third parties except in the following limited circumstances:
- Service providers: Trusted third-party service providers who assist in operating our website, processing payments, or delivering programme communications. These parties are contractually obligated to handle data securely and only as directed by us.
- Professional advisors: In the context of the Family Legacy & Estate Workshop, a notary advisor attends sessions in a professional capacity. Their involvement is disclosed to participants prior to registration.
- Legal requirements: Where we are required to disclose information by law, court order, or governmental authority, we will comply with such obligations.
We do not share personal data with marketing partners, data brokers, or unaffiliated organisations for commercial purposes.
6. Data Retention
We retain personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. In practice:
7. Your Rights Under the PDPA
Under the Personal Data Protection Act 2010, you have the following rights with respect to your personal data held by Wangsa Suria:
Right of Access
You may request confirmation of whether we hold personal data about you, and ask for a copy of that data.
Right of Correction
You may request that inaccurate or incomplete personal data be corrected or updated.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.
Right to Limit Processing
You may request that we limit the use of your personal data in certain circumstances, for example where you contest its accuracy.
To exercise any of these rights, please write to us at [email protected]. We will respond within 21 days. There is no charge for standard requests, though we reserve the right to apply a reasonable fee for manifestly unfounded or repetitive requests.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your browser that help us understand how visitors use our website and remember your preferences.
When you first visit our website, you will be presented with a cookie notice inviting you to accept or decline non-essential cookies. Your choice is stored locally in your browser.
For a detailed explanation of the cookies we use and how to manage them, please read our Cookie Policy.
9. Data Security
We take reasonable and appropriate technical and organisational measures to protect the personal data we hold against unauthorised access, loss, alteration, or disclosure. These measures include secure website transmission (HTTPS), restricted staff access to client records, and regular review of our data handling practices.
No data transmission over the internet is entirely without risk. While we take care to protect your information, we cannot warrant the absolute security of data transmitted to our website. If you have concerns about sharing sensitive information online, you are welcome to contact us by telephone instead.
10. Children's Privacy
Our programmes are designed for adults aged forty and above. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has provided personal information to us, please contact us so that we may take appropriate steps to remove such data.
11. Third-Party Links
Our website may contain links to external websites for reference or informational purposes. These sites are operated independently and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.
12. Changes to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or in applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website or services following any update to this policy constitutes your acknowledgment of the revised terms.
13. How to Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your information has been handled, please reach out to us through any of the following channels: